{"id":1322,"date":"2022-02-28T13:50:02","date_gmt":"2022-02-28T13:50:02","guid":{"rendered":"https:\/\/enzian.la-studioweb.com\/?page_id=1322"},"modified":"2025-10-24T16:57:51","modified_gmt":"2025-10-24T16:57:51","slug":"faqs","status":"publish","type":"page","link":"https:\/\/netiglow.sitewebagency.com\/?page_id=1322","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1322\" class=\"elementor elementor-1322\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1117b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default e-parent\" data-id=\"c1117b9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99ae411 lakit-col-width-auto-no\" data-id=\"99ae411\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f63cef5 lakit-breadcrumbs-align-center lakit-breadcrumbs-page-title-yes elementor-invisible elementor-widget lastudio-kit elementor-lakit-breadcrumbs\" data-id=\"f63cef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;lakitShortFadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"lakit-breadcrumbs.default\">\n\t\t\t\t\t\n\t\t<div class=\"lakit-breadcrumbs\">\n\t\t<div class=\"lakit-breadcrumbs__content\">\n\t\t<div class=\"lakit-breadcrumbs__wrap\"><div class=\"lakit-breadcrumbs__item\"><a href=\"https:\/\/netiglow.sitewebagency.com\/\" class=\"lakit-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Home\">Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86b1126 elementor-section-boxed elementor-section-height-default elementor-section-height-default e-parent\" data-id=\"86b1126\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94d8879 lakit-col-width-auto-no\" data-id=\"94d8879\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef083bf elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ef083bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;lakitShortFadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Question<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-815fc4e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"815fc4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-860e08a lakit-col-width-auto-no\" data-id=\"860e08a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0b60cd elementor-invisible elementor-widget elementor-widget-accordion\" data-id=\"f0b60cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;lakitShortFadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your products made with natural ingredients?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2521\"><p>Yes! All our products are carefully formulated using high-quality natural ingredients sourced responsibly. We avoid harsh chemicals and focus on gentle, effective formulas that nourish your skin.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your products cruelty-free?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2522\"><p data-start=\"504\" data-end=\"608\">Absolutely. We never test on animals, and we only work with suppliers who share our cruelty-free values.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where are your products made?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2523\"><p data-start=\"658\" data-end=\"772\">All our products are proudly made in Morocco, blending traditional beauty secrets with modern cosmetic innovation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17a3662 lakit-col-width-auto-no\" data-id=\"17a3662\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35b71c2 accordion-close-all elementor-invisible elementor-widget elementor-widget-accordion\" data-id=\"35b71c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;lakitShortFadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5631\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5631\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your products suitable for all skin types?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5631\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5631\"><p data-start=\"839\" data-end=\"1001\">Yes, our formulas are designed to suit most skin types, including sensitive skin. We recommend checking the ingredient list for any specific allergies before use.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5632\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5632\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5632\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5632\"><p data-start=\"1047\" data-end=\"1215\">Simply browse our products, add your favorites to the cart, and follow the checkout process. You\u2019ll receive a confirmation email once your order is placed successfully.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5633\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5633\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long does shipping take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5633\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5633\"><p>Shipping times vary depending on your location. Within Morocco, orders usually arrive within <strong data-start=\"1357\" data-end=\"1378\">2\u20135 business days<\/strong>. International delivery may take a bit longer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5634\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5634\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-add\" data-icon-type=\"LaStudioIcons\"><path d=\"M137.1 105.9v31.2H75v25.8h62.1V225h25.8v-62.1H225v-25.8h-62.1V75h-25.8v30.9\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"300\" height=\"300\" viewBox=\"0 0 300 300\" class=\"lakit-font-icon-svg\" data-icon-name=\"i-delete\" data-icon-type=\"LaStudioIcons\"><path d=\"M75 137.4h150v25.2H75v-25.2z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What should I do if I have a problem with my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5634\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5634\"><p>If your order arrives damaged or you experience any issue, please contact our support team through the <strong data-start=\"1600\" data-end=\"1611\">Contact Us<\/strong> page or email us directly \u2014 we\u2019ll make sure to resolve it quickly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home General Question Are your products made with natural ingredients? Yes! All our products are carefully formulated using high-quality natural ingredients sourced responsibly. We avoid harsh chemicals and focus on gentle, effective [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/pages\/1322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1322"}],"version-history":[{"count":31,"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/pages\/1322\/revisions"}],"predecessor-version":[{"id":2977,"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=\/wp\/v2\/pages\/1322\/revisions\/2977"}],"wp:attachment":[{"href":"https:\/\/netiglow.sitewebagency.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}